{"id":455,"date":"2020-11-12T10:04:50","date_gmt":"2020-11-12T09:04:50","guid":{"rendered":"https:\/\/eurocaution.mikado.digital\/?page_id=455"},"modified":"2020-12-08T17:17:15","modified_gmt":"2020-12-08T16:17:15","slug":"reclamation","status":"publish","type":"page","link":"https:\/\/eurocaution.eu\/en\/reclamation\/","title":{"rendered":"Objection"},"content":{"rendered":"<h3 class=\"p1\"><span class=\"s1\">Not satisfied with our customer service response?<\/span><\/h3>\n<p class=\"p1\"><strong>Contact EuroCaution&#8217;s claims department at\u00a0<\/strong><br \/>\n<a href=\"info@eurocaution-benelux.com\">info@eurocaution-benelux.com<\/a><\/p>\n<p><strong>Or via the following address:<\/strong><br \/>\nEuroCaution Benelux SA<br \/>\nFor the attention of the executive board<br \/>\n7,rue des M\u00e9rovingiens<br \/>\nL-8070 Bertrange<\/p>\n<h3 class=\"p1\"><span class=\"s1\">For a perfect identification of your request and a fast treatment, please indicate the following elements:<\/span><\/h3>\n<div class=\"bg\">\n<p class=\"p1\"><span class=\"s1\">Name, first name, address<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Telephone number<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">client number or contract number<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Number of the claim (if it concerns the follow-up of a claim)<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Reason of objection<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">If you are a EuroCaution client or not<\/span><\/p>\n<\/div>\n<h3 class=\"p1\"><span class=\"s1\">How do we process your claim?<\/span><\/h3>\n<p class=\"p1\"><span class=\"s1\">We acknowledge receipt of every complaint received in writing with an estimated response time of more than 3 days.\u00a0<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Your complaint will be studied by the person responsible for processing and will endeavour to respond within one month.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">We will provide you in writing with detailed explanations resulting from our investigations as well as our conclusions\/proposals.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Not satisfied with our customer service response? Contact EuroCaution&#8217;s claims department at\u00a0 info@eurocaution-benelux.com Or via the following address: EuroCaution Benelux SA For the attention of the executive board 7,rue des M\u00e9rovingiens L-8070 Bertrange For a perfect identification of your request and a fast treatment, please indicate the following elements: Name, first name, address Telephone number [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"template_reclamation.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-455","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/eurocaution.eu\/en\/wp-json\/wp\/v2\/pages\/455","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eurocaution.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eurocaution.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eurocaution.eu\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/eurocaution.eu\/en\/wp-json\/wp\/v2\/comments?post=455"}],"version-history":[{"count":1,"href":"https:\/\/eurocaution.eu\/en\/wp-json\/wp\/v2\/pages\/455\/revisions"}],"predecessor-version":[{"id":680,"href":"https:\/\/eurocaution.eu\/en\/wp-json\/wp\/v2\/pages\/455\/revisions\/680"}],"wp:attachment":[{"href":"https:\/\/eurocaution.eu\/en\/wp-json\/wp\/v2\/media?parent=455"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}